the first time I saw this situation, I thought it's BS that anyone should get a special treatment, and that it's my duty to handle this injustice
so I thought, they are spamming racist stuff, I can mute them
and later, I regretted that, because it took many mods many hours to fight against their rage
so what to do? I listen to those, who are in this community since the start, what is the best way to handle it
and even if that best way is still crooked, there are just some situations you can't control yourself, and instead of fighting against that - well here we are
you could consider this as a defeat. however, I like to thing that these players also have a reason they stick around
surprisingly they usually also like the game, just are for some reason acting very bad to other people
and talking with them, they sometimes appreciate the little exchange, and stop whatever harm they are doing
and this why this decision was put into place and I am fine with following it, even if I am not always 100% comfortable with it, like in that situation were someone was blocked
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